Follow up with your customers and keep them coming back:
Information on orders and customer satisfaction in one place. Easily consult the history of orders or after-sales processes.
Automatic response alerts. Never let a customer go unanswered. Set response times and priority levels.
Complaint integration and follow-up. Documents shared between the various teams for a quick, real response that helps prevent problems.
We reduce the distance
Got a challenge? Rely on our support team and work without limitations. We have support in Portuguese and English!
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Reply Time
Up to 1 hour
Within two months, we cleared our backlog of tickets. We had a negative NPS of -25 and we moved it to +45. We had a CSAT that was around 50%, and now we are at 85% to 90%. Availability on calls is awesome.
Leonor Garcia
Within two months, we cleared our backlog of tickets. We had a negative NPS of -25 and we moved it to +45. We had a CSAT that was around 50%, and now we are at 85% to 90%. Availability on calls is awesome.
Sandra Geriante
I loved working with the whole team and I'm very satisfied. Great professionals. Very responsible and creative, always available to help and advise. I would definitely recommend them!
Krasimira Manoylova
I love working with this young team, always available and very professional. I've learned a lot from them when it comes to the digital world. A big hug and thank you!
Adriana Ferro
Excellent professionals. Great ability to develop and respond to the needs of each of their clients.
Inês Rosa
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discover the benefits the platform can have for you
A fully customized dashboard for 5-star customer service management:
Management according to your goals. Always have the results that really matter available, presented in a simple and up-to-date way.
Fluid communication with all departments. Keep up to date with all ongoing projects and their stages of development.
Ensure quality customer service:
Track your customer's feedback. With up-to-date records, automated communication and the simplified creation of resports and follow-up processes.
Order, customer and production information. All the information you need, in one place.
Integrations
connect the platform with any ERP tool
Everything you need for efficient customer service and after-sales management:
Fully customized, for if
Workky adapts to your objectives, respecting your organization and the needs of your clients.
Finally, effective organisation
All the information in one place, up to date and very easy to consult.
Easy and independent integration with other platforms
You can continue to use your team's usual programs and routines.
Fully customized, for if
Workky adapts to your objectives, respecting your organization and the needs of your clients.
Finally, effective organisation
All the information in one place, up to date and very easy to consult.
Easy and independent integration with other platforms
You can continue to use your team's usual programs and routines.
The Workky features are designed for their function:
Dashboard
The information you need and up to date.
Statistics
The data you need to guarantee the quality of your team.
Products
Detailed information available.
Customers
All your customer information in one place.
Documents
Easily find the information you need associated with projects, clients or teams.
Salespeople
Make your team even more effective by ensuring your calendar is maximized.
Returns
Simple, with associated history, and the possibility of inserting documents and images.
Guarantees
History with information on products and/or replacement parts.
Configurations
Set different levels of access for the various members of your team.
A programming team dedicated to your success
We do our best to make the platform a useful asset for your company. We work every day to accompany you and find innovative solutions that make everyday life easier and more intuitive.
Leonor Garcia 
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