privacy policy

1 - Introduction

We are committed to respecting the privacy and confidentiality of personal data made available to you, and therefore, in this Privacy Policy, you will find information on how they are treated in accordance with the General Data Protection Regulation. We adopt administrative and technological measures to comply with the new General Data Protection Regulation.

The use of this website is governed by the following terms and conditions, which the user undertakes to fully respect. The user should not use this website if they do not agree with these terms and conditions.

2 - Your consent

By using our website and platforms, you agree to our Privacy Policy.

3 - Why do we process personal data?

The personal data collected are primarily intended to respond to requests for information and contact, contractual management, provision of services, and communication of changes to subscribed products and services. However, with your consent, they may also be used for the disclosure of new products and services and news about the company, conducting evaluation surveys, and legally mandatory information actions.

4 - What personal data is collected?

Normally, the personal data collected are limited to Name, Address, Phone Number / Mobile, Tax Identification Number, Email Address, but other data necessary for the provision of products or services may be collected.

Additionally, when emails are sent, statistical data is collected that allows us to know the behavior of each subscriber regarding the received email.

5 - How are personal data collected?

In general, personal data are collected when subscribing to one of our products or services, and some of the personal data are mandatory for the provision of the service.

We also collect your data when you subscribe to newsletter delivery, to respond to your messages and requests for information, to analyze and formalize your application as a partner or collaborator, for website operations and management, for fraud prevention, and to keep a record of your contact details.

We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are previously identified or that have no relation to those purposes for which they were originally collected.

However, the provision of incorrect or inaccurate data is your sole responsibility.

6 - Minor's data

The website is not directed at minors under 16 years of age, so we ask that these minors do not use the website and do not provide us with personal data through it.

7 - Sensitive data

We expressly request that you do not send us or disclose any sensitive personal data, i.e., information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, data concerning health or data concerning a natural person's sex life or sexual orientation. This personal data will be immediately deleted.

8 - What is the retention period for personal data?

We must mention that the personal data you provide to us will be kept for a maximum period of ten years.

However, in certain cases, we may keep the data for longer periods, particularly when required by law.

9 - Right of access, rectification, and updating of data

In accordance with applicable law, you are guaranteed, as the data subject, the right, at any time, to access your personal data, request their rectification or addition, object to the processing of the data, except for those strictly necessary for the provision of the service, and/or request data portability, request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and informational services.

You may request any of the above actions through our contact page on the website, using the most convenient and accessible means for your needs, by communicating with us through our address, phone, or email available at the link:

Contacts

If you request the deletion of some or all of your personal data, some of the requested services may not be provided to you, retaining the personal data necessary to fulfill our legal obligations.

We reserve the right to request access to identifying elements of the requester to verify their identity.

10 - Disclosure of information to third parties

We do not sell or commercialize your data.
1 - Introduction

We are committed to respecting the privacy and confidentiality of the personal data provided to you, and therefore in this Privacy Policy you will find information on how they are treated in accordance with the General Data Protection Regulation. We adopt administrative and technological measures to comply with the new General Data Protection Regulation.

The use of this website is governed by the following terms and conditions, which the user undertakes to fully respect. The user should not use this website if they do not agree with these terms and conditions.

2 - Your consent

By using our website and our platforms, you agree to our Privacy Policy.

3 - Why do we process personal data?

The personal data collected are mainly intended for responding to requests for information and contact, contractual management, provision of services, and communication of changes to subscribed products and services. However, with your consent, they may also be used for the disclosure of new products and services and news about the company, conducting evaluation surveys, and legally required information actions.

4 - What personal data is collected?

Normally, the personal data collected are limited to Name, Address, Telephone / Mobile Number, Tax Identification Number, Email Address, but other data necessary for the provision of products or services may be collected.

Additionally, when emails are sent, statistical data are collected to understand the behavior of each subscriber regarding the received email.

5 - How are personal data collected?

In general, personal data are collected when subscribing to one of our products or services, and some of the personal data are mandatory for the provision of the service.

We also collect your data when you subscribe to newsletters, to respond to your messages and requests for information, to analyze and formalize your application as a partner or collaborator, for website operations and management, for fraud prevention, and to maintain a record of your contact details.

We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for purposes other than those previously identified or unrelated to the purposes for which they were initially collected.

However, the provision of incorrect or inaccurate data is your sole responsibility.

6 - Minors' data

The website is not directed at children under 16, so we ask that these minors do not use the website and do not provide us with personal data through it.

7 - Sensitive data

We expressly request that you do not send us or disclose any sensitive personal data, i.e., information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, data concerning health, or data concerning a person's sex life or sexual orientation. Such personal data will be immediately deleted.

8 - What is the retention period for personal data?

We must mention that the personal data you provide us will be kept for a maximum period of ten years.

However, in certain cases, we may keep the data for longer periods, especially when required by law.

9 - Right of access, rectification, and updating of data

In accordance with applicable law, as the data subject, you are guaranteed the right, at any time, to access your personal data, request their rectification or supplementation, object to the processing of the data, except those strictly necessary for the provision of the service, request data portability, request the deletion of your data for marketing or telemarketing purposes, or inclusion in subscriber lists and informative services.

You can request any of the above actions through our contact page on the website, using the most convenient and accessible means for your needs, by contacting us through our address, telephone, or email available at the link:

Contacts

If you request the deletion of some or all of your personal data, some of the requested services may not be provided to you, keeping the personal data necessary to fulfill our legal obligations.

We reserve the right to request access to identifying elements of the requester in order to verify their identity.

10 - Disclosure of information to third parties

We do not sell or trade your data.

In the scope of our activity, we may resort to third parties for the provision of certain services, which may involve these entities' access to personal data of our users and customers. When this happens, we take all appropriate precautions, contractually requiring these entities to implement adequate technical and organizational measures to prevent any unlawful processing of data and to ensure its availability, integrity, and confidentiality.

Personal data may also be made available to courts and other competent authorities, strictly in compliance with the law, namely when necessary for the resolution of disputes regarding billing and activities related to public safety, defense and security of the State, and the prevention, investigation, or detection of criminal offenses.

11 - Security

Ensuring the confidentiality, integrity, and availability of data is a commitment we make to all our clients and users.

In this sense, we follow the best practices of information security management, requiring our employees to strictly comply with rigorous standards, ensuring the security of the personal data communicated to us, and not being able to use such data for any other purposes than those defined in the contract, nor correlate them with other data within their availability.

We alert to the fact that data circulating on the Internet is not completely protected against occasional deviations, and the communication of access passwords, passwords, confidential codes, and any sensitive information is entirely your responsibility.

12 - Cookies

We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.

This website uses cookies to help determine the usefulness, interest, and number of accesses to the website, allowing faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

The use of cookies on this site will always presuppose your prior consent.

The cookies we use:

PHPSESSID: a cookie that allows the website to respond to any action the User takes on the website, such as completing an inquiry form. The website does not work properly if this cookie is not used.

xms_user: cookie used by back office users. The website works correctly if this cookie is not used.

__utma, __utmb, __utmc, __utmz: Cookies starting "__utm" allow the functionality of analytics software. This software helps analyze website visitors and provide anonymous information, such as browsers used, returning visitors, and responding to marketing activities.

__atuvc: The _atuvc cookie is created and read by the website's JavaScript that allows content sharing on social networks through "AddThis".

All browsers allow the User to accept, refuse, or delete cookies, namely through the appropriate settings in the respective browser. You can configure cookies in the "settings" or "preferences" menu of your browser. To learn more about cookies, including how to see what cookies have been created and how to manage and delete them, visit www.allaboutcookies.org, which includes information on how to manage your settings for various browser providers. However, disabling cookies may partially or completely affect your browsing experience on the website. Google Analytics Browser Opt-out To provide visitors with greater choice about how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with Google Analytics JavaScript (ga.js) to indicate that information about site visits should not be sent to Google Analytics. The Google Analytics Browser Opt-out add-on does not prevent information from being sent to the site itself or to other web analytics services. Learn more about the Google Analytics Browser Opt-out add-on. 13 - Links to third-party websites The links on this website may lead to other websites. We do not accept responsibility, approve, or in any way support or endorse the content of these websites, nor of the websites they are linked to or referred to. 14 - Changes to the privacy policy We reserve the right to modify this privacy policy at any time, so we advise you to check it regularly. All changes will take effect immediately upon publication on the website. If you object to changes in our privacy policy, you should stop using our services, including the website. 15 - General provisions We are not responsible for damages resulting from viruses that may infect the user's computer or network, or other assets, due to access to our website with content transfer from it to the user's computer or network. 16 - Contacts, questions, and concerns If you have any questions or concerns, or if you wish to update, delete, or change any personal information we may have about you, or if you have a concern about how we handle any privacy issues, through our contact page on the website, using the most convenient and accessible means for your needs, by contacting us through our address, telephone, or email available at the link: Contacts